Contact the ITS Service Desk
- Call: (415) 338 - 1420
- Email: service@sfsu.edu
- Service Desk office: Call or Visit: Library 360E
- Office hours: Mon - Fri, 8am - 5pm
- Join us on Zoom: Virtual Help Desk
- Zoom hours: Mon - Fri, 9am - 4pm
Common Issues
Note: Include your SF State ID number or SF State email address when contacting the ITS Service Desk.
SF State will never ask for your account details or Duo authentication codes. Protect your account; Duo is your last line of defense. If someone asks for a code, change your password right away because your account might be compromised.