I would like to acknowledge the core AM2020 project team for their dedication and hard work on this campus-wide three-year project from January 2020 to February 2023. They each had an important role in successfully completing this project which involved collaborating with over 1,000 faculty and staff in 52 units:
AM2020 Core Project Team
Shawn H
Michelle A
Michelle T
Ivan W
Andy W
Joey D
Bernie B
Jaime G
Matt Y has gone above and beyond what is required. He has been assisting with PM for the UC project under the Telecom team for several years. He also attends meetings with AT&T and helps with their invoices. In addition, after we recently hired a new person on the Network team, Matt has done the majority of the heavy lifting to help train and onboard the new person. And while doing all of this, Matt is always happy, professional and a pleasure to work with. Thanks Matt for all your hard work, it's great to have on the Network team!
We all know she's amazing, but it cannot be stated enough! Andrea is magic every time I need assistance or an answer.
Completed development and implementation of Bursar's Dynamic Billing page, which is an important feature that further assists students experience when paying tuition.
Completed Enhancements to the Online Student Withdrawal Request app. Execution of tasks were first-rate and void of errors, which allowed us to make our deadlines.
Completed Enhancements to the Online Student Withdrawal Request app. Execution of tasks were first-rate and void of errors, which allowed us to make our deadlines.
Elmer is new to ITS and has done a great job coming up to speed and making himself a valued resource. His work on InTune ATP Defender for Servers and Windows Server 2022 Golden Image a testament to his abilities and productivity
Hiring and Training up an impressive group of new student employees at the service desk. Then taking a step further and having the Service Desk student take responsibility for all tier 1 support for passwords, MFA support, and WiFi.
The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms (Campus Solutions (CS) 9.2. The downtime will occur on Friday, March 10, 2023, from 8 p.m. to midnight while the Chancellor's Office works to apply a maintenance pack upgrade.
Benefit:
This patch includes a bug fix around the processing of 2022-23 Middle-Class Scholarships and ensures former students can access their Unofficial Transcripts via the Student Center.
Campus Solutions (CS) will not be available during the maintenance window.
Affected applications include:
- CEL Quick Admit
- Gator Scheduler
- Accept Admission Offer
If you experience issues or need assistance outside the maintenance window, contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.
John is a great leader to everyone at the service desk. I appreciate him always taking his time to explain and help us out when we have questions. He is always a calm presence that we are thankful for.