Overview

The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms Campus Solutions (CS) 9.2. The downtime will occur on Friday, September 9, 2022, from 8 p.m. to midnight while the Chancellor's Office works to apply the maintenance pack upgrade.

Benefits Include:

• 2023-2024 Financial Aid year update for Fiscal Operations Report and Application to Participate (FISAP) reporting

What Can You Expect

Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:

• Accept Admission Offer
• CEL Quick Admit
• Gator Scheduler

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS has resolved all known issues impacting wired ports on campus.

What Can You Expect

Wired ports should be working as normal.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS is aware of an issue impacting wired ports on campus. We are actively working to fix this issue.

What Can You Expect

Wired ports may have connectivity problems. If you are experiencing connectivity issues with your wired port, please switch to wireless if you have the option.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

On Friday, August 12, 2022, from 10 p.m.- 2 a.m., ITS will upgrade the campus DNS, DHCP, and NTP servers ns1.sfsu.edu (also known as ntp1.sfsu.edu, dhcp01.sfsu.edu, 130.212.10.214, 130.212.10.215) and ns2.sfsu.edu (also known as ntp2.sfsu.edu, dhcp02.sfsu.edu, 130.212.10.163, 130.212.10.164). This will result in faster and more secure DNS, DHCP, and NTP services.

To prepare for the maintenance, all campus DNS and DHCP change requests will be paused from August 11, 2022, at 9 a.m., until August 13, 2022, at 9 a.m.

What Can You Expect

End users may experience slower name resolution and IP address assignment during the maintenance period. Clients or applications that do not fail over to alternate DNS servers gracefully may need to be restarted.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

The Chancellor's Office has scheduled a downtime maintenance window for campus PeopleSoft platforms Campus Solutions (CS) 9.2. The downtime will occur on Friday, August 5, 2022, from 8 p.m. to midnight while the Chancellor's Office works to apply the maintenance pack upgrade.

Benefits include:

• Modification to admissions application for returning students
• Updates to enrollment process and pages for MCS (Middle Class Scholarship) program

What Can You Expect

Campus Solutions (CS) will not be available during the maintenance window. Affected applications include:

• Accept Admission Offer
• CEL Quick Admit
• Gator Scheduler

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Mashouf Wellness Center (MWC), Student Health Services (SHS), Thornton, and New Admin buildings on Friday, August 5, 2022, from 6 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Mashouf Wellness Center, SHS, Thornton, and New Admin buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switch in the Humanities building on Wednesday, August 3, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Humanities building during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Hensill Hall, Health & Social Sciences (HSS), and Marcus Hall buildings on Tuesday, August 2, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Hensill Hall, HSS, and Marcus Hall buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.

Overview

ITS will upgrade and reboot the network switches in the Gym, Psychology, Science, and Student Services (SSB) buildings on Monday, August 1, 2022, from 7:30 p.m. - 11:30 p.m.

What Can You Expect

All network connections (Wired, Wireless, and VoIP phones) will briefly be down at the Gym, Psychology, Science, and SSB buildings during the upgrade window.

Support

If you experience issues or need assistance, please contact the ITS Service Desk at service@sfsu.edu or 415-338-1420.