Thank you both for working with me on various Documentation projects! I truly enjoyed all the meetings that we had. You both are the best!!!!

A new PeopleSoft service was created that allows staff to enter and track students' accumulated internship hours so that it can be recorded electronically on the students' academic records. This project required a large amount of analysis and patience on Ivan's part to understand the customer's needs and to create the technical specifications for John's development. John did an excellent jobs creating the admin and student-facing pages.

Fiscal Affairs' two web & application servers were in need of an upgrade in order to maintain critical business services and support from Microsoft. The server upgrade was a collaborative effort between ERP, Web App, & Systems Teams. I would like to thank William, Arsenio, & Tram for working overtime hours in order to rebuild the applications on the servers, & Allen for building the server and network security. Their dedication trly needs to be recognized as the transition to the new servers was seemeless and transparent to the customers.

I would like to submit a shoutout to Chase for providing excellent customer service to the departments. Staff members on campus have consistently expressed how much they enjoy working with him on technical issues and appreciate his approachable demeanor. 

I would like to submit a shoutout to Sphoorti Biradar for her exceptional leadership in the Box migration project. Her dedication and guidance ensured the project was completed on time, despite numerous unexpected issues and changes. Thanks to her efforts, we managed to wrap up the project without any delays!

Angel and Hal rolled up their sleeves and did a fabulous job of cleaning up the Village BDF in preparation for the summer projects from Apogee and WCG that will need to setup their network connections in that room. They removed 20 years worth of old equipment and racks. Awesome job guys!

The new ITS website needed some graphic icons and Kat, with her background in graphic design, created a series of matching icons for the most-requested ITS support services. They're clean, professional, and align well with University branding. This is a big thank you to Kat for volunteering and delivering at record speed.

Ryan has been monumental in building a shared understanding of the project requirements and impediments. His expertise with Box helped us communicate accurately with stakeholders to clarify their doubts. He lead the project team in mitigating risks and issues to address unique concerns of various stakeholders.  

Elmer has been the pillar of this project, he did most of the heavy lifting and put in extra hours to ensure efficient migration for every department and even coordinated with AT when needed. His commitment to project success and deadlines is a major reason for us to close on time and deliver value to stakeholders. His dedication and sincerity has been commendable. 

Shanshan has been proactive in providing support to A&F departments across campus as we transitioned them to Box, her efforts in documenting knowledge base articles and assistance in Qualtrics survey creation has led to a seamless project execution. She was very responsive in addressing stakeholders queries and did her best to offer a solutions/ideas that led to customer satisfaction.